Question 1

1. How do I know if the Aura is actually purifying the air?

Accepted Answer

The Aura has a 3 stage air quality indicator that indicates the purity of air around you. In order to test the Aura take it to an environment where there's smoke or smog and see the light change to red colour which indicates poor quality of air and then gradually watch it change to blue light and then green light.

Question 2

2. How to clean the filters?

Accepted Answer

The filter assembly is removable and you can wash it with clean water (not boring water) but we recommend that you change your filters every year.

Question 3

3. Why does the Aura always show a green light when I start it?

Accepted Answer

The Aura shows a green light only when the air around you is pure. So if there is a green light when your start the Aura, then that means that the air around you is pure.

Question 4

4. What is the area it covers?

Accepted Answer

120 - 150 sq ft.

Question 5

5. From where can we purchase the filter?

Accepted Answer

The filter can be purchased by calling our toll free number which is 1800-266-1786.

Question 6

6. What is the difference between all the modes?

Accepted Answer

Button“M”function: Click“M”button for the first time to turn on the automatic mode.The fan switches gears according to the air quality; Click“M”button for the second time is manual mode first gear; Click“M”button for the third time,switch to manual second gear; Click“M”button for the fourth time, switch to manual mode third gear and click“M”button for the fifth time, and turn off the machine.
Negative ion function: Long press the“M”button for the first time, turn on the negative ion, and long press the“M”button for the second time turn off the negative ions.

Question 7

7. Can any other type C charger be used to charge this?

Accepted Answer

Yes. Any type C charger can be used to charge the Aura.

Smart Affordable Living

1. How do I know if the Aura is actually purifying the air?

2. How to clean the filters?

3. Why does the Aura always show a green light when I start it?

4. What is the area it covers?

5. From where can we purchase the filter?

6. What is the difference between all the modes?

7. Can any other type C charger be used to charge this?

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